Key takeaways

  1. When site stock disagrees with ERP, set frequency, lock rules, and display wording before another full refresh
  2. Split available, locked, and inbound qty
  3. sample ≥20 MPNs

Site stock does not match ERP? Set sync frequency, lock rules, and customer-facing wording before another full refresh. Available, locked, and inbound qty are different numbers. DAJIQUN has focused on component digital acquisition since 2019; frequency and objects follow the signed SOW.

Split three quantities

Available is what the site channel can promise. Locked is held by quotes or unpaid orders. Inbound is not stock. Show one wording on list and detail pages. Multi-warehouse totals must match ERP allocation.

Publish frequency and failure states

Fast movers can sync more often; long-lead catalog parts can be hourly or daily. On failure, degrade to inquire-first or show last success time. Avoid the word “real-time”. Spot-check 3 critical MPNs around an order.

When numbers disagree

  1. Remove “in stock” copy; use lead-time ranges or inquire-first.
  2. Reconcile ≥20 high-intent MPNs across available/locked/inbound.
  3. Fix channel priority and lock TTL before blaming the API.
  4. Pilot 10–15 days and watch oversell tickets before restoring aggressive copy.

See three ERP sync paths and ERP / CRM integration.